Customers' Feedback ( 247 valued customers )
- United States
- Canada
- Germany
- France
- Australia
- United Kingdom
- Mexico
- Denmark
- Colombia
- Slovenia
- Switzerland
- Finland
- Latvia
- Other Countries
- by J Male / Mexico May 26, 2023
- Excellent!
- by A Female / United States May 26, 2023
- I really love the variety. The prices can sometimes be a little more than I’d like, but not so much that it keeps me from buying.
- by O.G Male / United States May 26, 2023
- Products were very well packaged and the freebies were nice.
- by O.G Male / United States May 22, 2023
- The box everything arrived in was a bit cramped but everything arrived in perfect condition.
- by A.B Female / United States May 18, 2023
- Excellent service as always. Was great to order from your company again, thank you!
- by M.S Male / United States May 16, 2023
- Great service
- by A Female / Poland May 14, 2023
- All orders are always elegantly and carefully packed. All delivered products are exactly as described on the website and the waiting time for delivery agrees with the one given in the e-mails. I really like the idea of ??sending customers email notifications about the changing ranking of the best snacks, i.e. highlighting what is popular in a given month and sending recommendations on what to try by store employees. I very often use the tabs informing about what new products are popular in a given month ( New Arrivals in May) and the tab informing about limited products(Seasonal Limited Edition Snacks). I love the idea of promoting local sweets and snacks via Hokkaido or Aomori Japan Fair. I alo really like the fact that there is Request and Ask for Restock option available.
- by D.W Male / Canada May 11, 2023
- Excellent service, the products were packaged well and the communication was clear and kind.
- by M.M Female / United States May 6, 2023
- Friendly service. Thank you! I love the personalisation by adding my name onto my order. I am happy with the quality and taste of the products. Everything was fast too.
- by S Female / Saudi Arabia April 30, 2023
- The staff are great and the website is easy to use.
- by D Male / Canada April 25, 2023
- Great customer service, the product selection is amazing, everything was packaged well, nothing was expired, would recommend and buy again!
- by A.L Male / United States April 20, 2023
- Great packaging and service.
- by E Female / United States April 17, 2023
- I've been looking everywhere on the internet to find an instant noodle that my family and I stumbled across while we were in Kyoto. I was so surprised when I actually found it on this website, but was bummed that it was sold out. I sent a message asking about restock, and they responded very quickly and provided all the information I needed. I purchased the noodles as a surprise for my family, and I am happy to report that I received the package today. When I pulled it out of the box, my sister literally screamed out of excitement; so thank you Japanese Snacks Republic for sending so much joy across the Pacific :) We will definitely be purchasing again.
- by H.C Female / United States April 3, 2023
- I am very satisfied with the services provided. There are so many options that aren’t available on other sites. it’s like a treasure chest of Japanese goodies! and very reasonably priced at that!
- by A.R Male / United States March 30, 2023
- Exceptional. The snacks were great and thank you for the additional gift snacks!
- by Y.O Female / United Kingdom March 30, 2023
- Great selection of snacks, great customer service - quick response to snack requests (within a day) and email updates on my order status. The prices look steep but they are all inclusive - and worth it given the speedy delivery all the way from Japan. The box was very well packed and they even threw in a couple of free goodies!
- by K.A Female / United States March 29, 2023
- by L Female / United States March 25, 2023
- Awesome.
- by E.M Female / United States March 25, 2023
- Great communication and perfect packing job.
- by S.M Female / United States March 20, 2023
- My orders (2 now) have both arrived quickly and were packed well. Your customer service is outstanding too. The snacks are wonderful and tasty, and I've enjoyed the surprise gifts in each. These types of rice crackers are impossible to find here on the East Coast, so being able to order them brings me great joy.
- by S.B Female / United States March 14, 2023
- I love there's free shipping with no minimum. So many snacks to choose from and the packing of the items is an art!! I wish I'd heard about them sooner. Will continue to use them for my Japanese snack fixes! Also received 2 free bags of snacks with my first purchase.
- by T Female / United States March 12, 2023
- Love shopping for snacks with Snacks Republic! The shipping can be slow at times but it's understandable with international items. The best part is that you even get some free goodies with all your packages!! ??
- by J Female / United States March 12, 2023
- The website is very simple to browser and despite shipping giving me some problems, everything was in perfect condition and me and my family love the snacks! ?
- by S.S Male / United States March 11, 2023
- Excellent overall. Updates via email when needed, quick delivery, incredible variety of options. Will surely be ordering again. Thank you <3
- by A Male / United States March 10, 2023
- Good communication, nice packaging, good products
- by A.H Female / United States March 10, 2023
- Amazing services and delicious snacks! Shipping was fast and came in perfect condition. Tracking the package was a little tricky, but that can be due to the language barrier. 10/10!
- by E Female / United States March 8, 2023
- I just received my third order and everything is neatly and securely packed to protect the snacks.
- by J.F Female / United States March 7, 2023
- Packaging was ripped
- by X Male / United States March 5, 2023
- Perfect condition and very tasty
- by C Male / United States March 3, 2023
- I love the variety of products and the shipping options!
- by A.B Female / United States Feb. 28, 2023
- Shipping was fast, communication was excellent, and the food was delicious!
- by A Male / United States Feb. 27, 2023
- I've been looking for this curry for such a long time! It was one of the first curries I ever tried, and I missed it a lot. I will definitely be ordering more types of curry so I can try new flavors!
- by S Female / Canada Feb. 23, 2023
- Package arrived quite quickly and even though it had been opened by customs it was repackaged neatly and everything was in good condition
- by P Female / France Feb. 21, 2023
- by Z.M Female / United States Feb. 17, 2023
- Thank you for the great service the two times I ordered from your site. I can't express how much I appreciate the love and care you put into the packaging and just overall making me feel joyous with the whole process. I can't tell you how happy and excited I get when I was shopping on your site. I've always wanted to try snacks and different foods from Japan and see what it's like. I love trying foods from different places and Japanese culture is one I've always enjoyed seeing and learning about. I can't wait to look into your other sister sites and explore more.
- by Z.M Female / United States Feb. 17, 2023
- Great service!
- by R.W Male / United States Feb. 16, 2023
- by N.M Female / United States Feb. 16, 2023
- Fast delivery and wonderful items. I also enjoyed the extra snack treat I was gifted. Thanks!
- by S.M Female / United States Feb. 15, 2023
- Wonderful customer service! Kept in touch every step of the way. Also appreciated the welcome gifts that were included in my package. I will definitely be ordering again, and have already recommended your site to a friend.
- by R Female / United States Feb. 10, 2023
- Excellent service
- by E.P / United States Feb. 10, 2023
- by F Female / United States Feb. 6, 2023
- Highly recommend!!! Amazing!!! JSR had the curry my son brought from Japan in 2019. We were so excited you had it for sale and ship FREE with $60 purchase. Arrived in timely manner. My friend is shopping too. Thank you. Mahalo.
- by S.Y Female / United States Feb. 5, 2023
- Everything is packed beautifully and tasty :) I had a very wonderful experience with your shop! And thank you for the extra freebies, you guys are the best! Will definitely purchase again soon.
- by J.G Male / Mexico Feb. 2, 2023
- Excellent!
- by H Female / United States Feb. 2, 2023
- The shipping was great and delivered on time. It was nice to receive updates on the shipping. The snacks I ordered were fresh and I appreciated the notes and the bonus snacks! Great experience shopping here!
- by E.K Female / Canada Jan. 31, 2023
- I love the fortune slip that is included with every order. I have a lot of fun opening them. Japanese Snacks Republic Customer Service is excellent. I made a special request for a Glico Balance on Mini Cake Brownies and received a response very quickly. The expiry dates are great
- by G Female / Germany Jan. 28, 2023
- I love how combining shipments works :)
- by R.E Female / United States Jan. 27, 2023
- I really appreciate the extra goodies I get with my snack orders. I really liked those little chocolate biscuit things that looked like little mushrooms! Also it was nice seeing my Goods Republic order packed in nicely with my snacks.
- by B.K Female / United States Jan. 26, 2023
- You guys are amazing! I loved all the snacks. Thank you so much!
- by F.B Male / United States Jan. 25, 2023
- I love how the website updated to include more things per item such as major ingredients for people with restrictive diets. I love how everything is packaged carefully and nothing is ever dented or broken