Customers' Feedback ( 612 valued customers )

Such a kind company, the treats I ordered were perfect and they even gave me 2 extra thank you treats to try, I will definitely buy from them again!

Limited edition snacks, free gift and fast shipping. Thank You!

I was super surprised how quickly my snacks came, and I have liked every single snack ordered. I will definitely shop again!

Order came quickly and was well packed. Snacks arrived in good shape. Good selection. Good prices.

Incredibly swift delivery to halfway around the world, and the choice of snacks is great

Great selection of snacks and quick delivery!

Excellent customer service, and very quick shipping! I have craving suntory melon pop since 2021 when I spent some time in Okinawa.

Everything came nicely packed and everything ive had so far is great

Amazing service. I can find anything I’m looking for and if they don’t have it they will find it. There were some snacks I could only buy in Japan and I was missing them so much and I couldn’t find it anywhere in the us and they found it.

Quick shipping and correct items and quick replies

I like the vast amount of variety of products you offer. From tea to seasonal time limitied snacks, you can find most things - if you know how to look for them.
From receiving the order to shipping out, it usually takes around 1-2 weeks. Delivery to destination country through EMS is very fast. Customer service checks up on you if the package is on hold for too long. The packaging is very elaborate and you can see the care that was put into it.
The prices are on the slightly higher side, but I rather pay the extra for the service and know that my order is going to be here in a month at most, than the uncertainty other websites might provide with their cheaper prices.
Overall it has been a good experience the numerous times I ordered in the last few years.

Thanks so much for another great batch of Japanese snacks. They were all fresh, packaged well, and I'm always happy to eat the freebie items you send. They shipped out and made it to my house even faster than usual this time around. Excellent service as always and great lineup of snacks to choose from.

Great. I had received the package without any issues.

The delivery was really fast to arrive in France almost a week, and my Japanese wife was really Pleased to be able to receive the candy and snack She wasn’t able to eat since 7 years in France, thank you very much ! :D

Great customer service, products and shipping.

Very thorough, the delivery arrived in a timely manner and it was worth the wait.

Thoughtful packaging, through service.

Very good communication with updates and fresh products

Wonderful experience, so nicely and safely packed, loved the little gifts too. I will be purchasing from you again!

It was great. We can't wait to place another order soon

Absolutely perfect

Excellent packaging and arrived in good timeframe. Very fresh and we loved everything! Cubyrop is a big favorite here and love meltykiss! Special gifts included were so nice and loved trying them. Thank you for the Omikuji, my daughter loved it. Potato rounds were so fresh and delicious. We can’t wait to order again! :-) Prices were very fair price and thankful to find your store to order from

Very quick delivery--much quicker than I expected. Also, a perfect customer service--they are extremely nice and quick in handling any potential issue. It was such a pleasant experience and I am definitely going back.

I've ordered from Japanese Snacks Republic a few times and the experience is always great. Shipping is surprisingly quick given how far the package is traveling. I love that JSR has a huge variety of items to choose from, because I like to get a bunch of different things and do taste tests with friends. Some of the stock changes seasonally too, so there's always new stuff to look through and try. The items I've received have always been fresh as well, nothing stale or expired. I really enjoy ordering from here.

I recommend Japanese Snacks Republic to anyone who misses delicious treats from Japan or wants to try them. There are many very good ones.

Top quality rice crackers and unusual selections not available in the US. Friendly service and items carefully packed.

Excellent

I only think that the website could be a bit better to search items but all in all it’s perfect

I had trouble finding these crackers I like anywhere else online, so I was very happy to find them here! I also really enjoyed the free shipping, and they added a super cool new year prediction to my package!

Amazing! Great items, and I appreciate the dedication in ensuring I received them! Really appreciated the included gifts, as well!

Your services are wonderful, and I enjoy how these snacks remind me of my past vacation trips to Japan.

Thanks

Appreciated the communication, the personal touch with the letter with the handwritten name was nice!

A fantastic service offering a really wide variety of Japanese snacks and drinks. The service is quick, professional, and the items are packaged very safely and arrive securely.

Great selection of products

Thank you, the service was perfect :)

Quick and Easy!

Great!

This was my first time doing business with Japanese Snacks Republic and I have had a great positive experience. I love the vast selection of items to choose from and that they offer free shipping. Risa san from customer service is a very pleasant and caring person to deal with. I will definitely purchase more items in the near future.

Fantastic selection of snacks, fast shipping, and excellent customer service. Thanks so much!

So personable and thoughtful, thank you so much!