Customers' Feedback ( 13 valued customers in Germany)

I like the vast amount of variety of products you offer. From tea to seasonal time limitied snacks, you can find most things - if you know how to look for them.
From receiving the order to shipping out, it usually takes around 1-2 weeks. Delivery to destination country through EMS is very fast. Customer service checks up on you if the package is on hold for too long. The packaging is very elaborate and you can see the care that was put into it.
The prices are on the slightly higher side, but I rather pay the extra for the service and know that my order is going to be here in a month at most, than the uncertainty other websites might provide with their cheaper prices.
Overall it has been a good experience the numerous times I ordered in the last few years.

Amazing!

Vielen Dank! Ich bin zufrieden.

You are fast, friendly, always give a little gift which I appreciate a lot and are so cheap that I am afraid you don't charge enough. I believe you are the best Japanese shop to buy snack and food from, if the customer isn't residing in Asia. Will have to try out the partner shops in the near future.
本当にありがとうございます.
ごきげんよう！

I love how combining shipments works :)

Always lovely to shop here :)

Worked really well with the combined shipment with the order from Otaku Republic. You are great :)

You're awesome :)

Good products, good comunication and lots of smiles :)

Everything arrived quickly, well packed, and was of fresh quality.

All perfect. Shipping, packaging, super nice!

Super fast, super nice! Totally happy! Will order again.

It's all great :)