Customers' Feedback ( 538 valued customers )

Packages are always well packed and we really enjoy the extra gifts. The chopsticks are much better than I’ve been able to find.

Delivery is timely and responses from staff is friendly.

Excellent customer service--I had a shipping problem and they responded immediately. Thank you!

I just received my Shin Shin cup noodles order, and I couldn’t be more impressed! The package arrived in excellent condition?securely wrapped and beautifully presented. Shipping was surprisingly fast, especially for an international delivery. Everything from the ordering process to the arrival felt smooth and professional. Thank you for the outstanding service and delicious products. I’ll definitely be ordering again!

My order arrived quickly and I even got an extra item for my first order! I'm extremely happy with the services

Great!

This is great, I can find some of my favorite snacks when I visited Japan, and the communication is excellent!

During our trip to Japan we discovered this candy but were not for sale in europe. I ordered with JSR 4 bags and wihin 14 days i reveived the package incl some additional items. Good tracking. So happy. Thank you all

Everything was well packed, the snacks were great, i loved the freebies and not having to pay customs was a relief

I have ordered twice from Japanese Snacks Republic. It is a good website with a wide selection and affordable prices. Delivery times abroad are very short, so packages arrive quickly. What's more, I don't pay any additional customs fees (in France) when crossing borders, which is great.
I highly recommend this store. Risa, Saori & co. are doing a great job

Guillaume

Everything was well packed, the snacks were great, i loved the freebies and not having to pay customs was a relief

My order arrived surprisingly quickly considering it was an overseas shipment. It was well packed and in excellent condition. I’m very happy with this company.

This package was amazing, I'm so happy! Packaging was great, shipping was super fast, and I got a few gifts as well! I would definitely recommend this company to friends and family and I will be buying again from them soon! ??

Everything was great and fresh.

Very good. Just like I remembered eating

The service is perfect. I have been able to order things I normally would be able to from your website. I was afraid of the tariff or the restrictions on customs but I'm glad I was able to successfully purchase items from your store.

good packaging, arrived in a reasonable time period

Quick and friendly service

I was actually recommended by my mom who loves to order her snacks from your website. I love that you offer the ability to find snacks we are interested in trying. The communication was great and all my snacks were packed so well. I can't wait to try more snacks in the future!!

I really loved everything that was offered. I’d been trying to find a trusted page for Japanese snacks, and that’s how I found yours. Before buying, I even checked Reddit for feedback.

I've bought countless times from the other Republic sites, but this was the first time I used the Snacks Republic. As always their service is perfect. The items were packaged safely and were fresh. Every item was 1.5 to 4 months away from the expiration date, so nothing was expired or stale. Only a few of the Pringles were broken in the can, but honestly that sometimes happens when you buy them here in America so that was to be expected being shipped internationally. Everything was delicious and I love how the Snack Republic has descriptions of the items so you can actually know what you were buying. All the descriptions were accurate to what the items were which is great. The whole reason why I decided to finally buy from the snacks branch from the Republic sites was because I kept seeing YouTube videos advertising Japanese snack monthly subscription boxes. I got excited thinking that would be a fun thing to buy, then when I did research I found out the majority of them are terrible scams. I got mad and was like what am I doing, I know of a perfectly trustworthy site I could make my own monthly snack box from for the same price, that being Snacks Republic since I knew all their sites are trustworthy. So that's what I did for this last month, and I plan to do it again this month. I loved all the snacks I bought, they were delicious. Thanks for always serving the people great trustworthy items, and I look forward to shopping with you all hopefully for many more years to come.

Awesome vendor! Love those pineapple candies!

Great customer service. Friendly email. Quick shipping and they pack the items with care.

Thank you so much for the snacks and I did enjoy the asparagus biscuit tasted sesame

I am so happy I discovered your shop and was able to buy my favorite candy. Everything inside the box arrived in perfect condition. I really appreciate the surprise gifts you guys added. Thank you so much!

Wonderful customer service and delicious products!

Excellent customer experience! Huge selection of snacks, fast shipping, and kind, attentive staff who always update me on the status of my order. Shopping at JSR is always easy and fun!

Great service, better than if I used a company here. The shipping time was longer than I expected only because I thought you may have had a warehouse in the US ( so my fault ). Everything arrived unbroken and my wife loves the snacks

Such nostalgia for some things I can't get around here. よくできました。

Always on time and friendly.

Very fast shipping,and packaging very secure

Wide selection of Japanese Convenience Items. Some unusual flavors like Calbee Tuna Mayo Potato snacks. It's nice to find the usual and unusual all in one place.

I like the tight packaging. The box isn’t much bigger than the items that can fit inside. In the USA companies use larger boxes for their small products.
You have a very large selection of premium products that we enjoyed while visiting Japan.

High quality products and I love that free shipping is an option!

Amazing!!

timely delivery and enjoyed the extra snacks that were included. Thank you.

Great