- Shipping in COVID-19 Situation
- Packaging Policy
1. We do our best to deliver items in perfect condition.
2. Wrapped with bubble wrap two or more times to avoid damage / water stains.
3. We will use the best packaging depending on items ordered.
- Shipping Area
- Shipping Method
Shipping Method Description Standard Shipping Japan Post Air, No insurance and tracking Priority Shipping Japan Post ePacket, Insurance and tracking included
- Shipping Charge
Shipping Method Shipping Charge orders < $60 orders ≥ $60 Standard Shipping FREE ($0) FREE ($0) Priority Shipping $10 FREE ($0)
- Handling Time
Item Type Handling Time Japanese Snacks 3-5 Business Days
- Shipping Time
Shipping Method Shipping Time Standard Shipping 2-3 Weeks Priority Shipping 5-15 Days
- Our Special Care to Packing
- We use different packaging depending on each item so that the item will never get damaged while shipping.
- We care for how easy the customer can open the package as well as the perfect shipping. For instance, we close the outside box tightly with sticky tape whereas we use the easy-to-tear-off-tape for the inside aircushion.
- We use the most suitable packing material according to the number and type of items.
- We fix the items firmly so that they will not be damaged by moving inside the box.
- We fill in the gaps between the items using cushioning materials as necessary.
- We fasten all sides of the cardboard with duct tape to prevent the box from being damaged during transportation.