Customers' Feedback ( 435 valued customers in United States)

Excellent communication and packaging! I love everything I received.

Amazing, quick, kind and DELICIOUS!

Deeply appreciated letter and gift snack

Everything is lovely! Package is very well done and prices are good. Everyone is so kind!

Love it so well packaged and love the little gifts!

Excellent assortment of authentic Japanese snacks, including seasonal specialties. Attentive and prompt customer service. Overall, a great shopping experience!

All good

Great packaging, pretty quick delivery! Website is good and straightforward too. All these sweets and chips are yummy and cool to try out, creates good memories as well with friends, family, and more. Amazing!

I was so excited to find your site after coming back from Japan! I found so many amazing snacks while we were there and am happy I can order them now!

I'm a big fan of Japan and the Japanese culture. Since my first visit in 2023, I've been back to Japan 4 times. My last trip I didn't bring any snack back for me, just for family and coworkers. I did a Google search and Japanese Republic was one of choices amongst others. I think I made the right choice when I chose your site. From my first order I've been contacted several times in regards of me receiving my order. I love the service and will continue to use Japanese Republic Snack (RISA) as my go to fix for Japanese snacks. どうもありがとうございます。 日本のお菓子はとても美味しいです。

Such a kind company, the treats I ordered were perfect and they even gave me 2 extra thank you treats to try, I will definitely buy from them again!

Limited edition snacks, free gift and fast shipping. Thank You!

Order came quickly and was well packed. Snacks arrived in good shape. Good selection. Good prices.

Great selection of snacks and quick delivery!

Excellent customer service, and very quick shipping! I have craving suntory melon pop since 2021 when I spent some time in Okinawa.

Everything came nicely packed and everything ive had so far is great

Amazing service. I can find anything I’m looking for and if they don’t have it they will find it. There were some snacks I could only buy in Japan and I was missing them so much and I couldn’t find it anywhere in the us and they found it.

Quick shipping and correct items and quick replies

Thanks so much for another great batch of Japanese snacks. They were all fresh, packaged well, and I'm always happy to eat the freebie items you send. They shipped out and made it to my house even faster than usual this time around. Excellent service as always and great lineup of snacks to choose from.

Great. I had received the package without any issues.

Great customer service, products and shipping.

Very thorough, the delivery arrived in a timely manner and it was worth the wait.

Thoughtful packaging, through service.

Very good communication with updates and fresh products

Wonderful experience, so nicely and safely packed, loved the little gifts too. I will be purchasing from you again!

It was great. We can't wait to place another order soon

Excellent packaging and arrived in good timeframe. Very fresh and we loved everything! Cubyrop is a big favorite here and love meltykiss! Special gifts included were so nice and loved trying them. Thank you for the Omikuji, my daughter loved it. Potato rounds were so fresh and delicious. We can’t wait to order again! :-) Prices were very fair price and thankful to find your store to order from

Very quick delivery--much quicker than I expected. Also, a perfect customer service--they are extremely nice and quick in handling any potential issue. It was such a pleasant experience and I am definitely going back.

I've ordered from Japanese Snacks Republic a few times and the experience is always great. Shipping is surprisingly quick given how far the package is traveling. I love that JSR has a huge variety of items to choose from, because I like to get a bunch of different things and do taste tests with friends. Some of the stock changes seasonally too, so there's always new stuff to look through and try. The items I've received have always been fresh as well, nothing stale or expired. I really enjoy ordering from here.

I recommend Japanese Snacks Republic to anyone who misses delicious treats from Japan or wants to try them. There are many very good ones.

Top quality rice crackers and unusual selections not available in the US. Friendly service and items carefully packed.

Excellent

I had trouble finding these crackers I like anywhere else online, so I was very happy to find them here! I also really enjoyed the free shipping, and they added a super cool new year prediction to my package!

Your services are wonderful, and I enjoy how these snacks remind me of my past vacation trips to Japan.

Thanks

Great selection of products

Thank you, the service was perfect :)

Quick and Easy!

Great!

This was my first time doing business with Japanese Snacks Republic and I have had a great positive experience. I love the vast selection of items to choose from and that they offer free shipping. Risa san from customer service is a very pleasant and caring person to deal with. I will definitely purchase more items in the near future.

Fantastic selection of snacks, fast shipping, and excellent customer service. Thanks so much!

So personable and thoughtful, thank you so much!

I tried Japanese Snack Republic on a whim at Christmas to buy something for my husband. I hadn't heard of the site before and the pricing seemed very reasonable (plus no shipping!). I was somewhat doubtful the items would even make it to me, but they arrived in a relatively short time and were packaged securely without any damage. They came with a nice welcome letter and free sample items. I was VERY impressed. Since then we have ordered and again and will definitely order more in the future. The selection is large (I like the descriptions on the site that help with brands we might not be familiar with) and the process is very smooth. Thanks so much!

I loved the great products and fast shipping.