Customers' Feedback ( 338 valued customers )
- United States
- Canada
- France
- Germany
- United Kingdom
- Mexico
- Australia
- Israel
- Bahrain
- Saudi Arabia
- Hungary
- Finland
- Denmark
- Other Countries
- by S Male / Australia Aug. 28, 2022
- Kari Ume arrived fast and I appreciate the bonus gift.
- by M.B Female / United States Aug. 25, 2022
- Packed nicely, loved the free gifts sent
- by K Female / United States Aug. 25, 2022
- by L.M Other / Colombia Aug. 20, 2022
- Good delivery service, arrived safetly home. I love how much care they take when packing the items, they arrived in perfect condition and in the estimated time. The variety of sweets is amazing, so many sizes and textures, is even exiting to open a new bag because one doesn't know whats gonna find~
- by T Female / Austria Aug. 20, 2022
- heed requests and wishes and are super friendly and helpful!
- by S.O Female / United States Aug. 19, 2022
- Delivered my snacks with great care and timely shipping! :) They even added freebies. Will definitely order again
- by T Other / United States Aug. 19, 2022
- very good; however you can't really buy chocolates in the summer since they tend to melt on the way here and it becomes inedible.
- by M.P Female / United States Aug. 18, 2022
- It was prompt with no issues.
- by L.M Other / United States Aug. 18, 2022
- I loved it- the snacks were amazing, and the service was prompt as always.
- by M Female / United States Aug. 18, 2022
- by R Female / Australia Aug. 18, 2022
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Very impressed with how fast the shipping was, received my goods very quickly. The items were packaged well and was very happy with all the snacks I ordered - the couple of extra treats I got as a first time buyer was a lovely surprise!
I really enjoyed the matcha themed snack box I ordered and would love to order another themed snack box in the future. I am a huge sweet tooth so I’d love a box filled with sweet treats like candy/cakes/chocolate/etc.
I don’t really have anything negative to say other than a few of the items were a bit melted, but that is absolutely understandable due to it being summer in Japan and they still tasted great. - by G Male / Switzerland Aug. 18, 2022
- Fair prices, fast shipping and a huge range of goods
- by B Male / United States Aug. 18, 2022
- Everything arrived in great condition. Box was the perfect size and allowed for enough packaging to protect my items. Nothing was damaged in anyway and crackers/cookies were still entirely together
- by L Female / Italy Aug. 18, 2022
- Great service! Very recommended! Very efficient delivery and packaging is also very good. There is a great range of products, which are very authentic, and not available in Europe otherwise.
- by J Other / United States Aug. 18, 2022
- Amazing! Your stores are my favorite place to shop for imported goods!
- by E.H Other / United States Aug. 16, 2022
- by C.T Female / Finland Aug. 11, 2022
- Otherwise great but unfortunately the sakusaku panda cookies had melted during the shipping. But I was positively surprised to receive some extra gifts as a first order surprise! Thank you!
- by H Female / United States July 31, 2022
- It was excellent! Really communicative about the shipping and super kind about my comments when I purchased the goods. I really appreciate the consideration and effort you gave me to go out of your way and give me small gifts related to my purchase.
- by S Female / Hungary July 28, 2022
- by D.B Male / Slovenia July 28, 2022
- Excellent
- by S Male / Australia July 26, 2022
- Great service and products
- by D Female / Canada July 25, 2022
- Wonderful and very fast
- by J.N Female / United States July 12, 2022
- The staff are very friendly and helped me get the snacks I requested. They were packaged with care and arrived safely, I can’t wait to try them! Thank you for the gift as well, I really appreciate it!
- by G.A Male / United States July 8, 2022
- The packaging have no cost of damage there are 80 snack and 3 excited.
- by G.A Male / United States July 8, 2022
- the packaging have no collateral damage
- by G Female / Germany July 7, 2022
- You're awesome :)
- by C.B Male / Canada July 7, 2022
- yet to receive a package, but the shipping is pretty fast lol
- by K.M Female / United States July 4, 2022
- You were wonderful. The first package went missing and Japanese Snacks Republic were friendly and swiftly sent a replacement package. Wonderful customer service. Would absolutely recommend to others.
- by S.B Female / United States July 2, 2022
- Only problem I had was with the Pota Pota Yaki that got a bit crushed, but not too badly. Most likely the shipper since it was packed well.
- by S.J Female / United States July 2, 2022
- A great experience to order from. Shipping was faster than I expected and the little gifts were a wonderful surprise. Definitely will buy from again in the future. Thank you!
- by S Other / United States July 2, 2022
- Everything arrived promptly, and was reasonably priced. Great service, as expected from the newest member of the Republic family of sites!
- by B Female / United States July 1, 2022
- by M.O Other / United States July 1, 2022
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My overall thoughts:
The food selection is quite good and is constantly being updated with seasonal/limited edition items. You'll have more options here than just a few flavors of Pocky or Ramen!
I've done the themed snack boxes in the past and found them to be quite nice - a good variety of snacks that match a particular theme (it was curry in my case). Even if you're not a fan of everything you get in said box, the quality of snacks and variety of options make it worth the price in my opinion.
Regardless of what I've purchased, the care that went into packaging my snacks was always top-notch. I've never had a package of rice crackers or ramen arrive nearly smashed to smithereens nor a box of candy crushed to death.
If you're interested in exploring Japanese snacks beyond what you'll find at your typical Japanese/Asian market here in the USA, I definitely recommend giving this place a shot. You won't be disappointed. - by J Female / United States June 30, 2022
- Offer more traditional family business wagashi, I want some momiji daifuku
- by Z Female / United States June 30, 2022
- Quicker shipping would be good
- by V.W / United States June 30, 2022
- by A Female / United States June 30, 2022
- It was fast and excellent!
- by R Female / United States June 30, 2022
- by B.F Male / France June 30, 2022
- Perfect, good
- by A.S Female / United States June 30, 2022
- I've been telling all my friends to try this service -- reasonable prices, so many options (and so many new ones being added), and the free shipping are all fantastic. The attention to detail in packaging the treats to ensure everything arrives in perfect condition is above and beyond my expectations -- I'm trying to not snack tooooo much but when I need a restock I will definitely reorder from Japanese Snacks Republic ??
- by C / Canada June 30, 2022
- Good
- by C.C Male / United States June 30, 2022
- Great selection and customer service!
- by K.M Male / United States June 30, 2022
- Best offer of product to get
- by E.G Female / Tunisia June 30, 2022
- by A Male / United Kingdom June 30, 2022
- Excellent service and very fast delivery service!
- by P / Finland June 30, 2022
- Excellent service and products. Recommended!
- by L.S Male / United States June 29, 2022
- While it did take a while to arrive, the freshness was very on point, as if they made the product the day they shipped it, and it arrived exactly when they said it would
- by G Female / Germany June 17, 2022
- Good products, good comunication and lots of smiles :)
- by C.K Female / United States June 12, 2022
- Everything arrived on time and neatly packed. I also liked the free gift snacks.
- by A Female / United States June 7, 2022
- The packaging for these snacks is very safe. They make sure you are satisfied and taken care of! When two of my items came in melted, they responded with a nice coupon that discounted the same amount of the damaged items.