Customers' Feedback Page 3

Excellent service. Package arrived way earlier than expected.

by L / Female
June 22, 2025 / United Arab Emirates

Love you guys so much

by S / Male
June 20, 2025 / Bahrain

Perfectly packaged, everything arrived in perfect condition. The free shipping is great and the first time buyer freebies were nice too!

by A.M / Male
June 14, 2025 / United States

Service was fantastic. You let me know the time window and it arrived nicely packaged on time.

by D.Z / Male
June 11, 2025 / United States

by M / Female
June 9, 2025 / United States

You guys are great, US Customs sucks. I lost all of my Ramen my last order.

by M.G / Female
June 8, 2025 / United States

Excellent all around! Japanese Snacks Republic has a huge selection of items. Shipping was super fast, and the items arrived well packaged with no damage at all. Customer service was phenomenal, with frequent emails about tracking and order status. I always felt like JSR valued me as a customer and I can't wait to order from JSR again soon!!

by M.M / Male
June 6, 2025 / United States

Everything was great

by K.L / Male
June 5, 2025 / United States

Reasonable pricing and prompt delivery

by M / Male
May 29, 2025 / United States

I love it!

by B.P / Female
May 28, 2025 / Netherlands

The products were fine. I wanted to get more rice crackers but the site didn’t let me get more than two. i also wanted specific gummies (the pure peach and/or mango hearts without filling). these were my favourite products when i lived in japan.
The biggest issue was that it took a long time to get delivered and it got stuck at customs. Which duplicated the price i had to pay for the products…

by S / Female
May 27, 2025 / Portugal

Your company is very responsive to email questions and very professional. It is very nice to be order Japanese snacks that I can't find in the USA. Thank you!

by L.B
May 25, 2025 / United States

Great service. worth the wait

by J.H / Male
May 22, 2025 / United States

Great customer service. Our order came quickly and without issue.

by S / Female
May 22, 2025 / United States

The shipping was very fast and the packaging was so thoughtful. I loved the new snacks I tried and I appreciate the free gifts very much.

by K.D / Female
May 21, 2025 / United States

Top notch, very friendly staff and quick processing

by S / Female
May 20, 2025 / South Africa

Great!

by B / Female
May 19, 2025 / United States

good

by A / Male
May 19, 2025 / United States

Thank you so much! I ordered a big box for my parents, they have much to celebrate including their anniversary and overcoming a health obstacle. They were so happy! The items were packed well and nothing was crushed, it arrived perfect. I appreciate this so much, some items are from my mom’s childhood that I cannot find locally here. Thank you again!

by K.R / Female
May 18, 2025 / United States

Excellent selection of snacks and quick shipping at very reasonable prices.

by C / Male
May 17, 2025 / United States

Absolutely wonderful!

by N / Male
May 14, 2025 / United States

Everything arrived perfectly safe, and was exactly what I wanted, Thank you~

by M / Female
May 9, 2025 / United States

AMAZING selection, good prices considering the free shipping. Communication is great, packaging is perfect and all items arrived in pristine condition. Have ordered many times and will order again and again!

by A / Female
April 29, 2025 / United States

Impeccable

by O.G / Male
April 10, 2025 / Canada

Amazing shop. Highly recommend. Items arrived fast where I reside. And they always got freebies which I always appreciate. Thank you! Cheers to more orders in the future.

by N / Female
April 10, 2025 / Saudi Arabia

by S
April 10, 2025 / United States

I absolutely love this company! I lived in Japan and regularly visit, but it is extremely difficult to find authentic Japanese products here. I want the Japanese snacks produced in Japan for the Japanese market. The Japanese products made for the foreign market are not the same.

by A / Female
April 5, 2025 / United States

Excellent!!!

by J / Male
April 5, 2025 / United States

I’ve enjoyed everything I’ve gotten so far!

by K.D / Female
March 29, 2025 / United States

Quality product, great customer service, fast shipping

by C.C / Male
March 28, 2025 / United States

Excellent packaging and a wide variety of delicious products! I am happy that so much care was taken with my order. And thank you for the free gift snacks-- they were very tasty!

by A.B / Female
March 28, 2025 / United States

Wide variety of snacks including lots I can't find in person. The delivery was also faster than expected despite being free, and the items were packed nicely. Also it was nice that I got a quick reply about things that couldn't be restocked even though I couldn't buy them.

by A.J / Female
March 23, 2025 / United States

The service was excellent! Fast, friendly and efficient! Highly recommended!

by K / Female
March 21, 2025 / Sweden

good selection of unique snacks, convient service and friendly staff :D

by Z / Female
March 21, 2025 / United Kingdom

Amazing!!

by P / Female
March 19, 2025 / France

Everything is fresh, tasty and good value! Thank you for the free shipping.

by T.S / Female
March 16, 2025 / United States

Wonderful service! I appreciate y’all checking on the status of my package !!!

by J.I / Female
March 16, 2025 / Saudi Arabia

website was easy to navigate, i found exactly what i was looking for! very friendly communication, it was a pleasure to shop!

by E / Female
March 14, 2025 / United States

Amazing!

by L / Male
March 12, 2025 / Germany

Vielen Dank! Ich bin zufrieden.

by N / Female
March 1, 2025 / Germany

I LOVE this shop! It's not easy to find all of the Japanese snacks I enjoy. And I want the ones made in Japan, not the ones specifically produced for the international market. They aren't the same. I'm happy that they ship to the US.

by A / Female
Feb. 26, 2025 / United States

Excellent service!

by C / Female
Feb. 26, 2025 / United States

Packaging was efficient! I loved the notes and the gifts. It is very thoughtful and will purchase more from your stores. Thank you very much!

by P / Female
Feb. 11, 2025 / United States

by J / Female
Feb. 11, 2025 / United States

Extremely satisfied with the order, packaging, kindness of the team, and gifts. Thank you so much!

by P / Male
Feb. 9, 2025 / Italy

Japanese Snacks Republic is very efficient. I received my order very quickly within couple of days. The staff are nice and follow up very promptly. Even their after sales service is good. They sent me discount coupons and free gifts with my order.

by C.Y / Female
Feb. 9, 2025 / Canada

Very friendly and constantly in communication!

by S / Female
Feb. 8, 2025 / United States

You are amazing. We visited your country in October and you were able to send us snacks we had there and help extend our stay with your treats.

by D / Female
Feb. 8, 2025 / United States

The service was great. The communication from when I started my order to when it was delivered was very prompt.

by A.D / Male
Feb. 8, 2025 / United States

I absolutely love you guys, variety of products, reviews, packing, shipping, emails, every part of the experience is amazing. I only wish I could buy more + more often but I can't for health reasons. Ordering is a treat though :) I've already told all my friends! :)

by S / Female
Feb. 7, 2025 / United States

Customers' Feedback ( 587 valued customers )