Customers' Feedback ( 390 valued customers )
- United States
- Canada
- France
- United Kingdom
- Australia
- Germany
- Mexico
- Bahrain
- Israel
- Netherlands
- New Zealand
- Poland
- Saudi Arabia
- Other Countries
- by M.M Male / Poland April 11, 2024
- The delivery was very fast.
- by P.S Male / United Kingdom April 5, 2024
- Unexpectedly faultless delivery service allllll the way to the UK!
- by K Female / Israel March 20, 2024
- by K Female / United States March 19, 2024
- Love their selections!
- by K Female / Canada March 19, 2024
- by D Male / United States March 19, 2024
- by C.V Female / United States March 17, 2024
- by S Male / Bahrain March 15, 2024
- Your service, your packaging, your products, your pricing, your cares and your response are all the best. Thank you so much. IDK what should I do with my Tons of products I bought (;
- by E Female / France March 12, 2024
- Well packaged, always a nice little surprise from you inside, and quality products.
- by B Male / United States March 11, 2024
- Some of the snack descriptions were lacking a bit of information.
- by P.K Male / South Korea March 9, 2024
- by M.S Male / United States March 3, 2024
- Thank you for the fast shipping! Unfortunately, US customs confiscated the ramen. I will order candy instead next time
- by A Female / United States Feb. 29, 2024
- I am very pleased with the products and shipping. I lived in Japan for many years and I'm very happy to be able to get Japanese snacks from Japan, and not the American versions of Japanese products, because they are not the same.
- by B.M Male / United States Feb. 27, 2024
- Good service, fast shipping
- by M / United States Feb. 27, 2024
- I appreciate the care that was taken to ensure the items arrived in great condition.
- by C Female / United States Feb. 26, 2024
- I love that the package and items are neat and clean and everything in great condition.
- by Y Female / United States Feb. 25, 2024
- Great service and fast postage, 100% happy purchase experience. Thank you.
- by D.T Male / Greece Feb. 24, 2024
- Please continue being amazing!!
- by P.T Male / Canada Feb. 24, 2024
- Easy to order. Prompt service
- by Y Female / Israel Feb. 24, 2024
- Highly recommend. After I got my manga I discovered they have a candy store as well. I'm so happy with my order. Everything comes perfectly and well-packed. They add a cute letter, a New Year luck slip, and 2 snack gifts - it's the perfect experience. ( I post unboxing on Instagram you can check this out: yuval_solo)
- by M Female / United States Feb. 21, 2024
- Well packaged, arrived quickly, fresh goods!
- by D.L Female / France Feb. 20, 2024
- Perfect
- by E.B Female / United States Feb. 18, 2024
- I appreciate the quick responses and friendly services! The box was un-damaged on arrival!
- by S Other / United Kingdom Feb. 15, 2024
- Great delivery, and neatly packaged. I love the lil extra gifts too
- by L Female / Australia Feb. 14, 2024
- Excellent communication, wonderfully prompt service. Will absolutely order again in the future! ??
- by C Male / United States Feb. 10, 2024
- I was very impressed with care and quality of the packaging. The contents were also very thoughtful.
- by G Female / Kuwait Feb. 9, 2024
- Thank you so much for sending my snacks as fast as possible :)
- by J Male / New Zealand Feb. 8, 2024
- Fantastic snacks, great service and fast postage, 100% happy with my purchases. Thank you.
- by P.R Male / Thailand Feb. 8, 2024
- by C.L Female / United States Jan. 29, 2024
- Great products and shipped with great care. Thank you! ???
- by K Female / Israel Jan. 27, 2024
- by N Female / United States Jan. 27, 2024
- It was a great experience, it seems like the company took care when packaging and also seemed to care to watch whether you’d received it or not. They keep in contact with you until it arrives.
- by L Male / Canada Jan. 26, 2024
- The products were neatly packed and everything arrived in pristine condition. I will most certainly order again.
- by J.C Female / United States Jan. 20, 2024
- I like how fast I got my order, and the fact that shipping was free for much cheaper. I also love the selection of products you guys have and how you are willing to find products not found in your store. I enjoy the overviews of what some items are because not everyone may understand Japanese and some product names do not really give a good description of what the product entails. As for the extras, I LOVED the fortune slip, the overview of the store, and the letter given to me. Thank you, Risa, Shingo and the rest of Japanese Snack Republic for such a warm package with my favourite instant noodles and snack flavours.
- by B.L Female / United States Jan. 17, 2024
- Amazing! From order date to delivery it only took 10 days
- by V Female / United States Jan. 5, 2024
- by L.F Female / United States Jan. 5, 2024
- Great packaging, great prices and quick service with very kind employees
- by W Male / United Kingdom Jan. 5, 2024
- Delicious snacks at good prices with fast delivery!
- by J Male / Mexico Jan. 3, 2024
- Excellent!
- by S Male / Bahrain Jan. 3, 2024
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This is my second experience with them ;<) <3
Excellent and respectful customer service.
Excellent packaging.
Very fast and free shipping.
If I were to choose between these sites TokyoTreat, JapanCandyStore, Japan Create & Japanese Snacks Republic, I would choose JSR for the following reasons:
1- Speed ??of response, understanding, and respect for customers and their specific allergens is unparalleled.
2- Free express shipping.
3- Quick response to customer requests for products.
4- The prices of the products compared to competitors are good (I do not say excellent because the price is a little high, but this is understandable due to other services such as free express shipping and fast product requests).
Love you guys. Your services remind me of the Umami Ninja website, but this website is no longer active due to the Corona pandemic, unfortunately.
;) - by I Female / United States Dec. 31, 2023
- by D.N Male / United States Dec. 25, 2023
- Simple way to order, great customer service. Risa follow up with my order. The order came in ontime, I love the tea ! I will come back to order more and recomend other to look and order from the website! Thank you and hope your guys will busy ! LOL
- by G.A Male / United States Dec. 22, 2023
- Your selection is very good.
- by D Female / Saudi Arabia Dec. 20, 2023
- I’m extremely satisfied from the variety of the products, custom orders, details of handling and shipping, and friendly and nice customer service :)
- by D Female / Saudi Arabia Dec. 18, 2023
- by A Female / Poland Dec. 13, 2023
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I like ordering items from your website because thanks to you I can always discover new snacks and taste new flavours from Japan.
My orders always arrive to me without problems and all items are packed with care. I also really like the fact that next to tasty snacks you can also buy cute keychains, stickers and even small figurine.
Getting additional snack as Thank you for shopping/Christmas gift or the omikuji closer to New Year is also something which I find as very positive experience. - by J Female / Canada Dec. 12, 2023
- by S Male / New Zealand Dec. 12, 2023
- Wonderful service! The gathering of all the products was pretty quick, and the shipping didn't take that long at all. Products arrived safe and sound too :)
- by A Female / United States Dec. 11, 2023
- My great aunt, who lives here in the United States, is Japanese. She was looking for a very specific snack that I was able to order from your website! It arrived in 2 weeks and 2 days (much faster than expected) and she loves the snacks! Thank you.
- by S Male / Bahrain Dec. 6, 2023
- Your service is very great but I have one negative point. I purchased make to order and I wrote in description my allergies ingredients and everything was good except 3 out 20 items was included my allergies so I don’t ate them. I am very happy with my order and I share my awesome experience with social media & my friends ?? but please be careful about allergies next time ??